SKILLS, CERTIFICATIONS, AND PROFICIENCIES
Professional Certificates
CompTIA IT Operations Specialist – CIOS
Google Digital Garage - Fundamentals of Digital Marketing
Skills
Computer Hardware Troubleshooting
Customer Relationship Management (CRM)
Content Management Systems (CMS)
Search Engine Optimization (SEO)
OBJECTIVES:
- To add value to your business by using my technology, marketing, and operational skills, knowledge, and experiences to support both employees and customers
- To grow and utilize my technology and IT support skills in combination with my marketing and media experiences in ways to help your business function more efficiently and effectively and set itself apart from the competition.
- To work in the growing internet, technology, cyber, IT, and media industry.
- To continue to grow my entrepreneurship, business, creative, and tech skills.
#OpenToWork
As a Marketing & Technology Coordinator at JBGoodwin REALTORS, I combined my technology and IT support skills with my marketing and media experiences to help over 800 independent agents grow their businesses and stand out from the competition. I managed and updated various marketing and technology tools, such as Design Center, online listing flipbooks, and client newsletter campaigns, to enable agents to personalize and adapt their marketing materials. I also activated and set up agent websites using WordPress through our CRM, and support customization when needed.
I graduated from Texas Tech University in 2020 with a Bachelor's Degree in Communication and Media Strategies and Electronic Media. I am currently pursuing multiple IT certifications to enhance my knowledge and skills in the growing internet, technology, cyber, IT, and media industries. I am also the founder and owner of Honkenbonkers, LLC, a web-based business that promotes a newly coined word, "Honkenbonkers", which was recognized by a linguist and a Wall Street Journal reporter as a "Word to Watch in 2015". I am passionate about entrepreneurship, creativity, and innovation, and I aim to continue to grow and utilize my tech and media skills in ways that add value and make a positive impact.
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PROFESSIONAL EXPERIENCE
Marketing & Technology Coordinator
JBGoodwin REALTORSNovember 2021 – July 2024
Marketing & Technology Coordinator | JBGoodwin REALTORS | November 2021 – July 2024
➤ Manage processes to build productivity and improve the effectiveness of management for over 800 independent agents:
- Update, format, and manage marketing and technology tools to enable agents to personalize and adapt their marketing materials. Examples include our Design Center, online listing flipbooks, and client newsletter campaigns
- Develop order forms and instruction guides for agents to order customized business cards and flipbooks
- Activate and set up agent websites using WordPress through our CRM. Support customization when requested
- Help manage and support the Customer Relationship Management (CRM) System, MoxiWorks
➤ Organize activities to improve outcomes for company events, meetings, and in-person or live-streaming agent workshops:
- Advertise and market the activity throughout the JB Goodwin system
- Responsible for in-person and virtual setup activities and ticketing, coordinate and operate A/V systems
➤ Implement strategies for all JBGoodwin communication channels and technologies:
- Support management, development, design, and organization of the company’s website and internal hub intranet
- Create content and help manage all business social media accounts, company blog, and SEO
- Update office information and reply to reviews on Google My Business and other search business indexes
Media and Marketing Communications Intern
JBGoodwin REALTORSFebruary 2021 – December 2021
Media and Marketing Communications Intern | JBGoodwin REALTORS | February 2021 – December 2021
- Provided general office assistance, agent assistance, technology needs, and IT support
- Assisted in the management and content creation of all business social media accounts, including Facebook, Instagram, Twitter, and LinkedIn
- Cleaned up and reorganized all company social media accounts and platforms
- Managed office locations on Google My Business and other business search indexes: updated and verified office information, replied to reviews, posted updates
- Provided assistance with the Internal Hub Website: Duties include management, development, design, organization, and troubleshooting
- Helped with website management, web development, web design, SEO, company blog, and individual agent website setups
- Helped manage and troubleshoot the business Customer Relationship Management (CRM) System, MoxiWorks
Founder & President
HonkenbonkersJanuary 2015 - Present
Founder & President | HONKENBONKERS, LLC - www.honkenbonkers.com | January 2015 – 2024
- Created a web-based business promoting the newly coined word, “Honkenbonkers”, replacing the everyday words of "awesome" and "amazing"
- Trademarked: September 2015
- Promoted through open-source dictionaries, where it was discovered and declared a “Word to Watch in 2015” by linguist/Wall Street Journal reporter Ben Zimmer
- Developed, organized, and managed the business; formed a Limited Liability Company (LLC)
- Developed the website, www.honkenbonkers.com, to increase its online presence and awareness of the word
- Co-created the logos, site designs, and merchandise designs using Adobe Illustrator and Photoshop
- Managed the website; created social media and blog content; designed, sold, and shipped merchandise in person and online; sold online advertising
- Skills acquired include: entrepreneurship, web design and development, graphics design, writing, photography, debit/credit accounting, salesmanship, and organization
Locations Manager, Production Assistant
Ranch Water FilmNovember 2020
Locations Manager, Production Assistant | Ranch Water Film | November 2020
- Assisted the producer, director, and 16-member cast and crew with wireless network/internet setup and maintenance, location lighting, and supply deliveries.
University Student Ambassador - Texas Tech University
Adobe - Student AmbassadorOctober 2018 - Augest 2019
Texas Tech University Student Ambassador | Adobe | September 2018 – August 2019
- Part of a team that Planned, promoted, and hosted six Adobe product trainings and workshops at Texas Tech University in Lubbock Texas
- Helped Texas Tech become more familiar with the Adobe product suite
- Increased likeliness of Student purchases of Adobe products on campus
- Raised awareness of the Adobe Creative Cloud among Texas Tech students on campus and through social media
Administrative Assistant
Austin Sports MedicineSummer 2016
Administrative and Office Assistant | Austin Sports Medicine | Summer 2016
- Provided general office assistance/support, tracked and improved website SEO, and managed physical and electronic records
Camp Counslor
Camp Longhorn - Indian SpringsSummer 2015 & 2016
Summer Camp Counselor | Camp Longhorn - Indian Springs | Summer 2015, 2016
- Responsible for 24/7 management, safety, care, entertainment, and direction of 12 eight and nine-year-old boys during a three-week sleep-away camp. Taught swimming, blobbing, riflery, wildlife, and water polo
EDUCATION
Media Strategies & Electronic Media and Communications
Texas Tech UniversityFall 2016 - Spring 2020
TEXAS TECH UNIVERSITY - College of Media and Communications | Graduated May 2020
➤ Bachelor of Arts: Media Strategies Major | Electronic and Creative Media Industries Minor
- GPA: 3.900; Summa Cum Laude
- President’s Honor List: Fall 2017 - Fall 2018, Spring 2020
- Dean’s Honor List, College of Media and Communications: Spring 2017 - Spring 2020
Activities, Honors, and Organizations:
- Honor Societies: Kappa Tau Alpha; Golden Key International Honour Society; Gamma Beta Phi Honor Society; Phi Kappa Phi; National Society of Collegiate Scholars - These organizations recognize excellence in grades, scholarship, leadership, and service
- Activities: TechCEOs (2017 – 2020), Tech Creative Media Association (TCMA); Gamma Beta Phi; National Society of Collegiate Scholars (NSCS); Young Life (Fall 2016); Every Nation - Campus Ministry (ENC) (Spring 2017 - Spring 2020)
PC Technician / CompTIA (A+ & Network+)
Austin Community College - CE2022 - 2024
Austin Community College (ACC) | Continuing Education - PC Technician / CompTIA (A+ & Network+)
➤ PC Technician/CompTIA - 2022 - 2024
- CPMT-2045 A+ Essentials - 220-1101 (2022)
- CPMT-1072 A+ Practical Application 220-1102 (2023)
- * Completed my CompTIA A+ exams/certification in November 2023 *
- CPMT-1073 Network+ - N10-008 (2024)
- * Completed my CompTIA A+ exams/certification in September 2024 *
Project Management
Austin Community College - CE2024 - 2025
Austin Community College (ACC) | Continuing Education - Project Management
➤ Project Management - 2024-2025
- BMGT 1021 - Introduction to Managing Projects (2024)
College Summer Courses - ACC
Austin Community College - SummerSummer 2016 - 2019
Austin Community College (ACC) | College Summer Classes - 2016, 2017, 2018, 2019
- Summer coursework in English, History, and Computer Studies - (2016 - 2019)
High School
Stephen F. Austin Hish SchoolAugest 2012 - June 2016
Stephen F. Austin High School - AISD | High school Graduate - June 2016
- Weighted GPA: 3.7 | Distinguished Plan
Activities, Honors, and Organizations:
- Activities: Austin High School Mascot - Mr. Maroo (2014-2016); Freshman and JV Football Teams (2012-2014); Track Team (2013-2015); Student Council Class Representative (2012-2014); National Honor Society
- Honors: All-American Mascot (2015-2016); Carson Starkey Memorial Scholarship; Austin Council of PTA Scholarship; Top 25 Maroon Society Award Finalist (2016) - based on grades, spirit, and school involvement
SKILLS, CERTIFICATIONS, AND PROFICIENCIES
Technical Support | Troubleshooting | Networking | Web Design & Development | Marketing & Digital Media Strategies | Customer Support & Service | E-commerce | Branding | Graphic Design | Entrepreneurship | Organization
Professional Certificates:
- CompTIA A+ (2023)
- CompTIA Network+ (2024)
- Google Digital Garage - Fundamentals of Digital Marketing (2021)
- ADOBE Photoshop (2015)
- Autodesk Inventor (2015)
Proficiencies: Windows, MacOS, iOS, Zendesk, Spiceworks, Google Workspace, Microsoft Office, WordPress, HTML, CSS, SEO, Adobe Creative Cloud, Canva, Google My Business, Apple Business Register, Meta Business Manager
Honors, Activities, and Intrests
- Recognized for excellence in scholarship, leadership, and service and awarded membership to Kappa Tau Alpha, Golden Key, Gamma Beta Phi, Phi Kappa Phi, and National Society of Collegiate Scholars
- Awarded invitation to attend Envision’s International Scholar Laureate Program for Business & Entrepreneurship in Australia (2018), National Youth Leadership Forum in Technology & Innovation in California (2015), and Engineering & Technology in Georgia (2014)
- Interests: Homelabing, Technology and Computers, Linux, FOSS and Open-Source Software, Jeep Off-Roading, Hunting, Camp Longhorn, Drums, Swimming
Participant In:
Envision's International Scholar Laureate Program for Business & Entrepreneurship
➤ Attended Envision’s International Scholar Laureate Program (ISLP) for Business & Entrepreneurship with George Mason University (2018):
- A ten-day study abroad trip and opportunity in Australia for Business and Entrepreneurship.
- Included lectures, seminars, group work, and a product pitch to 3M
National Youth Leadership Forum in Technology & Innovation
- Invitee and participant in National Youth Leadership Forum (NYLF) in Technology & Innovation in California, Sponsored by George Mason University (2015)
National Youth Leadership Forum in Engineering & Technology
- Invitee and participant in National Youth Leadership Forum (NYLF) in Engineering & Technology at Georgia Tech, Sponsored by George Mason University (2014)
